Agreement to Bank Digitally

By opening an account or using our online banking services, you agree to these Terms of Service. These terms outline how you can use our services, what you can expect from us, and what responsibilities you have as our customer.

Eligibility 

To open and maintain an account, you must meet certain requirements, including being of legal age, providing valid identification, and completing any required verification checks. Depending on the services you use, additional requirements may apply.

Using Our Services

Our services are designed for secure and lawful financial use. You agree not to use your account for fraudulent purposes, money laundering, or any prohibited activities. Misuse of your account may lead to suspension or closure.

Clear & Transparent Fees 

We believe in transparency. If there are fees for certain services such as international transfers or premium account features these will always be displayed before you complete a transaction. You’ll never encounter hidden fees with us.

Your Responsibilities 

You are responsible for safeguarding your login credentials, using strong passwords, and keeping your contact details up to date. If you suspect any unauthorized activity, you must notify us immediately so we can secure your account.

Our Responsibilities 

We are committed to protecting your money, providing reliable service, and complying with all banking regulations. We strive to ensure that your online banking experience is smooth, secure, and available whenever you need it.

Account Suspension or Closure 

In rare cases, we may suspend or close accounts if they are linked to fraudulent activity, misuse, or violations of regulatory requirements. Where possible, we will notify you and provide guidance on resolving the issue.