By opening an account with JupiterBanking or accessing our digital and online banking services, you agree to be bound by these Terms of Service. This agreement governs your relationship with JupiterBanking and sets out the conditions under which our services are provided.
These terms explain how you may use our services, what you can expect from us as your digital banking provider, and the responsibilities you assume as an account holder. Please read them carefully before using our platform.
To open and maintain an account with JupiterBanking, you must meet specific eligibility criteria. These include, but are not limited to:
Being of legal age in your country of residence
Providing accurate and complete personal information
Submitting valid government-issued identification
Successfully completing required verification and compliance checks, including KYC and AML procedures
Certain products or services may be subject to additional eligibility requirements. We reserve the right to request further documentation or information where necessary to meet regulatory or operational obligations.
Our digital banking services are intended solely for lawful and legitimate financial activities. By using your account, you agree to:
Use the services in compliance with all applicable laws and regulations
Refrain from engaging in fraudulent, deceptive, or unlawful conduct
Avoid activities related to money laundering, terrorist financing, or other prohibited uses
Any misuse of your account or breach of these terms may result in restrictions, suspension, or termination of access to our services.
Transparency is a core principle of our banking approach. Any applicable fees related to our services—such as international transfers, premium account features, or specialized services—will be clearly disclosed before you complete a transaction.
We do not apply hidden charges. All fees, where applicable, are presented in a clear and understandable manner to allow you to make informed decisions.
As an account holder, you are responsible for maintaining the security and accuracy of your account. This includes:
Safeguarding your login credentials and authentication information
Using strong, unique passwords and enabling security features where available
Keeping your contact and personal details accurate and up to date
Monitoring your account activity regularly
If you suspect unauthorized access, fraud, or unusual activity on your account, you must notify us immediately so we can take appropriate action to secure your account.
JupiterBanking is committed to providing secure, reliable, and compliant digital banking services. Our responsibilities include:
Protecting your funds and personal information through robust security measures
Maintaining service availability and system reliability
Complying with applicable banking, financial, and data-protection regulations
Providing clear communication and support when issues arise
While we strive for uninterrupted service, there may be occasions when access is temporarily limited due to maintenance, upgrades, or circumstances beyond our control.
In limited and exceptional circumstances, we may suspend or close an account. This may occur if an account is linked to:
Fraudulent activity or attempted fraud
Misuse of services or violation of these Terms of Service
Breaches of regulatory, legal, or compliance requirements
Where feasible, we will notify you of such actions and, where appropriate, provide guidance on steps that may be taken to resolve the matter.
We may update these Terms of Service from time to time to reflect changes in technology, regulatory requirements, or our services. When material changes are made, we will communicate them clearly through appropriate channels, including email notifications or updates within your secure online banking dashboard.
Your continued use of our services after such updates constitutes acceptance of the revised terms.